Overview
Optimails is compatible with all standard email clients (Outlook, Apple Mail, Thunderbird, etc.) as well as multifunction printers for sending scanned documents by email (scan-to-mail).
The configuration relies on IMAPS (incoming mail) and SMTPS (outgoing mail) protocols, with mandatory SSL/TLS encryption.
IMAPS / SMTPS Connection Settings
Incoming Mail — IMAPS
| Parameter | Value |
|---|---|
| Server | mails.optimails.com |
| Port | 993 |
| Encryption | SSL/TLS (required) |
| Authentication | Full email address + password |
Outgoing Mail — SMTPS
| Parameter | Value |
|---|---|
| SMTP Server | mails.optimails.com |
| SSL Port | 465 |
| STARTTLS Port | 587 |
| Encryption | SSL/TLS or STARTTLS (required) |
| Authentication | Yes — full email address + password |
Configuration on a Multifunction Printer (Scan-to-Mail)
📠 Good news for administrators: Optimails licenses natively include SMTP authentication and outbound email protection, with the ability to configure a dedicated SMTP hostname directly on your device.
This allows your multifunction printer to operate as an authenticated SMTP relay without requiring intermediary infrastructure.
Settings to Configure on the Printer
| Parameter | Value |
|---|---|
| SMTP Server | mails.optimails.com |
| Port | 465 (SSL) or 587 (STARTTLS) |
| Encryption | SSL/TLS or STARTTLS — required |
| Authentication | Yes — sender account username + password |
| Display Name / Sender | Full email address of the account |
The multifunction printer must support STARTTLS or SSL.
Verify this requirement in the manufacturer's documentation before configuration.
Limitations for Multifunction Printers
These limits apply per Optimails mailbox used as the sender account:
| Limitation | Value |
|---|---|
| Maximum recipients per email | 50 |
| Maximum emails per mailbox / 24h | 300 |
These limits are suitable for standard scan-to-mail usage.
For higher volumes, contact Secuserve support.
Login Credentials
Regardless of the configured client or device:
| Field | Value |
|---|---|
| Username / Login | Your full email address |
| Password | Your Optimails account password |
| Display Name | Your name (or department/service name) |
Related Resources
DNS Configuration for Optimails Deliverability
Optimails Connection Guide for Outlook
Optimails IMAPS Configuration — Official Documentation
Connecting to Pronto Webmail
Administration Console: https://www.security-mail.net