How do I attach an email as a file for analysis?

SEND AN ITEM FOR ANALYSIS THROUGH THE SECUSERVE SUPPORT PORTAL:

If an e-mail contains important information that you need to share with our technical support, you can attach it as a file to be sent.

First, save the email to a directory (File => Save As).

Then log in to the Secuserve Support portal,

1. In your answer ticket, click on "Select attachment...".

2. Select your document (e-mail)

REQUEST A TICKET BY E-MAIL :

If you wish to open an analysis request by sending an email to support@secuserve.com you can do so quickly with the built-in function in Outlook.

The Forward as Attachment feature in Outlook can help you to quickly attach an e-mail as a file in a new e-mail. Please do the following.

1. Select an email that you will attach as a file in a new email, and then click Home > More > Send as attachment. See the screenshot:

Then an e-mail is created with the selected e-mail attached in the Attachment field as below screenshot. Please edit the subject of the e-mail, select the recipients, write the body of the e-mail and then send it.

Alternatively, you can copy and paste the relevant message.

Select the email and click on the right mouse button then 'Copy'.