Section: Access via Web Browser | Channel: Browser
Once connected to My e-securemail, you can view and manage all messages that were not delivered to your inbox.
What You Need
Be logged into My e-securemail (see the article Log in )
View Your Blocked Messages
In the menu, click Quarantine or HUMail
The list displays messages from the last 30 days
Click a message to view its details and preview it
Take Action on a Message
Select the message from the list
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Choose one of the available actions:
Release: the message is delivered to your inbox
Delete: the message is permanently deleted
Allow Sender: future messages from this sender will no longer be blocked
Block Sender: all future messages from this sender will be deleted
Manage Pending HUMail Messages
HUMail messages are emails whose sender has not yet completed the CAPTCHA verification.
Click the Pending HUMail tab
Preview the message
If the message is legitimate, click Certify Sender to permanently authorize the sender
⚠️ If you are unsure about a message, do not release it or certify the sender — contact your IT administrator.
In Case of an Issue
If a released message does not appear in your inbox, wait a few minutes and then check your spam/junk folder.