Has our spam protection system alerted you to suspicious behavior ?

What should you do ?

If you have any doubts or if your account has been compromised, it's crucial that you take immediate action to ensure the security of your information.

Here are the recommended steps:

1. Immediately change the password: If you have reason to believe that a user account has been compromised, immediately change (or request a change of) the user's password. Recommend the use of a strong, unique password, made up of a combination of letters, numbers and special characters.
2. Disconnect active sessions: If possible, disconnect all active sessions from this account.
3. Check security settings: If the e-mail system offers account login verification, activate this setting to be notified in the event of login from an unauthorized device.
4. Check for unusual activity: Scan the activity history for any suspicious signs, such as logins from unusual locations or activities not performed by the legitimate user.
5. Enable two-factor authentication (2FA): If you're on OPTIMAILS or the service offers it, enable two-factor authentication. This adds an extra layer of security by requiring a second authentication method, in addition to the password.
6. Antivirus and anti-malware scan: Run a full scan of your computer or device with an up-to-date antivirus and anti-malware program, to detect any infection.
7. Change associated passwords: If the account uses the same password for other accounts, ask to change the passwords to prevent the compromise from spreading.