Feedback Banner

    Feedback Banner

    Purpose

    The banner displayed at the bottom of each email allows users to report the nature of a message in order to improve email filtering quality and enhance mail security.

    Through this banner, each user can actively contribute to:

    • Continuous improvement of message filtering.

    • Faster detection of security threats.

    • Personalization of their mailbox (VIP / Personal categories).

    How It Works

    A banner similar to the one below appears at the bottom of every email:

    Each button corresponds to a specific action described below.

    Security Reporting

    🟤 Spam

    Reports the message as unsolicited or unwanted email.

    • The sender is added to your personal blacklist.

    • The message is submitted to the technical teams for analysis and filtering improvements.

    🔴 Threat / Virus

    Reports the message as potentially malicious or infected.

    • The sender is immediately added to your personal blacklist.

    • The message is forwarded to the security team for in-depth investigation, improvement of the detection engine, and blacklisting if necessary.

    Filtering Improvement

    🔵 Advertisement

    Reports the message as advertising content.

    • The email is analyzed by the technical teams to improve automatic advertisement classification.

    • Helps refine the accuracy of advertising detection.

    🔵 Newsletter

    Reports the message as a newsletter or recurring communication.

    • The email is analyzed by the technical teams to improve automatic newsletter classification.

    • Helps enhance the detection and categorization of newsletter content.

    User Personalization

    🟢 VIP

    Adds the sender to the user's VIP list.

    • Future messages from this sender will be highlighted in the inbox.

    🟢 Personal

    Adds the sender to the user's Personal list.

    • Future emails from this sender will automatically be categorized as Personal.

    Published