Advanced option for Pronto messaging

Case management :

Additional features allow you to go further in managing your email account.

On the quick access bar, there are the following options:

The "+" button allows you to create a folder on the tree of the mailbox


Give the folder a name and determine its location in the mailbox tree.



The "Subscriber Folder" button: allows access to shared folders


Parameter via the gear wheel :


  • Editing a folder and renaming or changing its location
  • Delete a folder (you must have selected the folder beforehand and clicked on
  • Folder sharing by entering the addresses of the users who are granted access rights in the Access Control List and then applying the rights to the folder.


Possible rights on the share :

- Reading

- Writing

- Administering

- Personalized ....